I had a great experience with Bairstow Eves, thanks to the agent Louise who helped me secure my new flat. She was professional, and responsive throughout the process. The referencing was handled promptly, and she took the time to answer all of my questions clearly and patiently. I really appreciated her support and would definitely recommend the team to anyone looking to rent in the area.
Miss
2026-03-21T07:55:25.000Z
Louise and Chance were simply incredible, as first time renters the process of finding somewhere to live was quite intimidating at first, but they made us feel so comfortable. Going above and beyond, suggesting listings that we might like and within our budget and such consistent contact over updates and anything missing from application forms. Now moved in to our first flat and couldn't be happier thanks to them. 10000/10
Miss
2025-09-09T16:52:15.000Z
Very satisfied had the pleasure of Louise helping us get a rented house, she made the whole process possible and all done very quickly. Which being a stressful time Louise was so helpful in making it all happen.
Miss
2025-09-09T16:52:15.000Z
I'm so grateful to Louise and her team for helping me find a good home. They went above and beyond, not only in securing the right place but also in giving me clear steps and guidance to help me settle in smoothly. Their support made the whole process so much easier.
Mr
2025-10-02T17:05:47.000Z
Starting renting our first flat through Bairstow Eves has been straightforward. All of the staff are professional but also kind and extremely helpful. In particular, Louise has been so helpful with any additional needs and enquiries we have had and going above and beyond to make sure we are happy and comfortable at all stages of the process.
Mr
2025-09-09T16:52:15.000Z
Louise Ives worked with me to find a flat at extremely short notice. She was kind, attentive and so helpful. She was really empathetic and understanding of the situation, seemed genuinely to do all she could to help and managed to help me from zero to having the keys in almost a single day. She left no stone unturned, moved mountains and just made it happen. She was just incredible and to say she went “over and above” is a complete understatement.
Thank you SO much Louise.
Mr
2025-09-09T16:52:15.000Z
The whole experience of renting a flat was made so easy with the help of Chance and Louise. Nothing was too much trouble and I am so helpful for all their support through the process! Thank you thank you and you are a real credit to Bairstow Eves ??
Mrs
2025-09-09T16:52:15.000Z
We have had a great experience finding our next home to let with Bairstow and Eves. Louise could not have made the experience any smoother. Whilst working around a restrictive time period, Louise managed to turn everything around in less than a week. She went above and beyond facilitating this move for our family. Thank you!
Mrs
2025-07-25T01:22:12.000Z
I was very happy with Louise at Bairstow Eves She was very helpful from day one. She made feel relaxed as I was a bit nervous on renting but she went through step-by-step on renting .she phone me to come for a viewing., She made sure everything was okay with finances. I could not fault her for one minute. Louise did not give up. Thank you. I will always be grateful.
Miss
2025-06-24T01:13:02.000Z
Can’t thank Louise enough for her patience and understanding whilst we found the perfect home to raise our baby in. Louise always responded quickly and always helped me with any questions or uncertainty I had! She made the process extremely smooth and would definitely recommend anyone to speak to Louise about Lettings in the future. Thank you again Louise!
Miss
2025-05-30T01:04:44.000Z
My husband and I recently had the pleasure to work with Louise and the team to rent a property. They have been so supportive through the whole process, answering many questions, preparing the property for us to move in, answering more questions. The patience and support has been great!
Mrs
2025-04-17T21:23:49.000Z
Couldn't have asked for anymore from the team at the Folkestone branch. Louise in particular worked tirelessly to ensure we were looked after and things were done in time and to a high standard. From start to finish I have nothing but positive feedback!
Mr
2025-03-06T05:37:26.000Z
Louise is absolutely amazing at her job , she has been amazing during this whole experience of finding a flat and has really helped us and calmed my nerves , thank you again louise !!
Miss
2025-01-09T05:04:57.000Z
Efficient and excellent quality service
Mrs
2024-12-11T15:38:09.000Z
I am very grateful to Louise from Folkestone branch. She was very friendly, understanding and professional. She had found me new a new home and arranged my moving into it in a month. Thanks again
Mrs
2024-12-11T15:38:09.000Z
Louise from Bairstow Eves was critical in ensuring we found a home that was perfect for our family. Notifying us when something that was suitable was always kept in mind. The process was very smooth with constant conversation and dialogue with the status right up to the day of the move. The folks at Bairstow Eves are fantastic, show care and want to help you find your new home. They even provided us with a move in care package filled with drinks, leaflets ect. Very warming and kind.
Mr
2024-12-11T15:38:09.000Z
Louise and Jade were friendly and efficient. Guided me through the process brilliantly and were a joy to deal with
Mr
2024-10-29T15:30:39.000Z
Big thank you to Louise and Jade at Bairstow Eves for all there help over the past few weeks .
In a such short time we settled very well
Miss
2024-10-16T15:26:56.000Z
Louise was great in helping us arrange a new rental property, really recommend getting in touch with her. Professional and courteous, she was able to get prompt answers to all our questions, 5 star agent! :)
Miss
2024-10-16T15:26:56.000Z
Louise at the Folkestone branch was amazing. Really professional and efficient. Within 3 weeks of finding our perfect home we were in. The whole process was really simple and the moving assistant website is really helpful. Thank you Louise we love our new home.
Miss
2024-09-12T15:16:25.000Z
Simple and pleasant experience and you have restored my faith in finding a decent letting agent who goes above and beyond to help you find the perfect house. I cannot thank Louise in lettings enough. She has been so understanding and has talked us through each step and process in such an efficient and timely manner. We would also like to thank Jade who has also answered any queries we have had in Louise’s absence. Would recommend these ladies to anyone I know looking for a rental property.
Mr
2024-08-13T15:09:06.000Z
The best renting experience I’ve had in the UK. Louise at Bairstow Eves Folkestone provided exceptional assistance from the start of the renting process to the very end. She addressed and resolved all our concerns, maintaining excellent communication throughout. The property perfectly matched our requirements, and Louise’s professionalism made the entire process seamless. I genuinely appreciate her support and highly recommend Bairstow Eves Folkestone for anyone seeking a reliable letting agent
Mr
2024-08-13T15:09:06.000Z
Fast and efficient.
Spoke to them regarding a possible sale or maybe letting.
We requested information from 5 agents.
Only 2 got in touch quickly.
Arranged an appointment and after having a good chat regarding selling or letting we decided to rent the property due to our time constraints.
The letting was arranged in one day after a video of the flat was sent to a potential client already on their books. The whole process was completed within 2 weeks.
Excellent service fuss free.
Mr
2024-08-13T15:09:05.000Z
I’m really happy with the service I receive from the team. I have had a much better experience with Bairstow Eves estate agents than any other in the area. Thank you Louise, Chance & Jade
Mr
2024-07-19T15:00:33.000Z
Louise and the team at Bairstow Eves have been very helpful, flexible and professional during the whole process from viewings to moving in. We had a great experience and would highly recommend them.
Mr
2024-06-26T10:48:42.000Z
I have been in the business of renting out my property for a long time and I have to say that Louise I've is an incredible asset to Bairstow Eves. As a Landlord, it can be stressful renting out a property, particularly as I live abroad, but she took that stress away. They are a little more expensive than I have been used to, but as the saying goes, you get what you pay for. Thank you so much for your service and I will certainly use you again!
Ms
2024-03-22T17:43:36.000Z
The whole process of renting was a pleasure thank you to louise ive. The whole team are very professional and friendly. Would recommend to anyone wanting to rent.
Mr
2024-03-22T17:43:36.000Z
Myself and my partner would just like to thank Louise and her team for everything they have done for us. Louise has been amazing with finding us our dream home, from viewing the property to making sure we had all the information we needed to go forward, to speaking to the landlord and keeping us informed every step of the way. She has honestly been a diamond and we couldn’t recommend her enough. Thank you again Louise, for finding us a very special home and providing an amazing service.
Miss
2024-03-22T17:43:36.000Z
I consider Bairstow Eves is one of the best estate agents at Folkestone, with incredibly helpful and high-quality staff members. One of them is Louise, who worked with us from the first day until the procedure was finished. She kept us informed about every information in the letting process. We appreciate all of your assistance and backing.
Mr
2024-03-22T17:43:36.000Z
Very helpful and professional service for a new landlord
Mr
2024-03-22T17:43:36.000Z
Thank you to Louise who helped me with my first time renting a property and answering all questions I had. Needed to move urgently and louise made sure it was done smoothly. Thanks again
Miss
2024-03-22T17:43:36.000Z
Louise is easily the best lettings agent I have ever encountered. She has been knowledgable, friendly and efficient throughout the process and is always ready to help (even on her days off!).
Everything went smoothly, she helped me get organised and even visited the landlords personally to make sure everything was signed and ready on time.
Thanks so much for everything you've done.
Mr
2024-03-22T17:43:36.000Z
Chance and Louise were so professional, kind and polite. They were the lettings agent to the property that we would be moving into as tenants and part of the process involved taking over a previous tenant's agreement. Chance was super helpful and although the overall process did take a little while, we moved in on our chosen date without a hitch. Thank you!
Miss
2024-03-22T17:43:36.000Z
