Our Privacy Policy

If you have any questions about this privacy policy, or if you wish to contact us about how we use your personal data, please contact us at:

The Information Officer (Bairstow Eves)
Countrywide House, 88-103 Caldecotte Lake Drive,
Caldecotte, Milton Keynes,
Buckinghamshire, MK7 8JT

Cookie Information

What are cookies?

Cookies are small pieces of information which are stored on your computer by your web browser. The information in cookies is sent to you by websites, and when you visit pages on the site, your cookies are sent back to the website. This allows site owners to store things like your options and preferences and show you personalised information the next time you visit a page.

We use cookies to store information for the following reasons:

  • To make sure that we serve you pages as quickly as possible.
  • To remember what you searched for and other preferences, making future searches personalised to you.
  • To record how many people visit our site, and use maps on our site.
  • To record information about any advert you might have clicked on to reach our site.
  • If you login, to track who you are and ensure private information is sent only to you.

What will happen if I block cookies?

If you block cookies, a large number of the features on the site will not work, or may work but with unexpected problems. You will be unable to log in, it will be more time consuming to carry out searches because you will have to enter your criteria every time, the site may appear to load considerably slower, and you may find some information which would normally be presented to you is hidden or missing.

How do I block cookies?

Most modern web browsers will allow you to configure them to either block cookies entirely or to ask whenever a new cookie is created. The way to accomplish this varies from browser to browser.

If you need assistance to do this https://www.allaboutcookies.org has further information for many browsers.

Our Cookie Policy

To make full use of our website your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from countrywide.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for. You'll also find information about 3rd party cookies further down.

Cookie name
Cookie purpose


Load Balancing Cookie

_utma, _utmb, _utmc, _utmz, _utmv, _atuvc

These are our Google Analytics Cookies which help us to track the number of visitors to our site, new visitor numbers, response to marketing activity and browsing times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can be seen only by the relevant teams at Countrywide and Google and never shows any confidential information.


This is the internal cookie used to verify the page that the user is currently visiting.


This cookie is used to store information for any anonymous users on our site.


Another internal cookie used within our site to audit specific areas of interest and usage by our visitors.



This internal cookie is used for auditing rooftop latitude and longitude usage.


Is a cookie that specifies the number of minutes a web session remains idle before it is terminated by the server automatically.


Is a cookie used to track telephone numbers.


Allows us to track the usage on our gallery view pages.

Destination Currency

Used on our site to store the destination currency.

Flash Cookies

On our website we may display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. Please bear in mind though, that if you disable Flash cookies for our site you'll be unable to access certain types of content on the site, such as videos.

Third Party Cookies

When you visit Countrywide.co.uk you may notice some cookies that aren't related to us. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Some of the business partners that may set cookies on our site include:

Partner name
What their cookies used for


AddThis is the world's largest social infrastructure and data platform. The company creates easy ways for users to share content and enjoy more personal experiences across the web while providing increased traffic, engagement and data for web publishers. (Formerly known as Clearspring Technologies.)


ASP.NET uses this cookie to store a unique identifier for your browsing session. This cookie is not embedded onto your hard drive.

Google Analytics

These cookies allow us to track Marketing campaigns online and monitor how successful they have been. It also gives us great insight into our customer’s activity and browsing behaviour.

Google Tag Manager

As with Google Analytics Google Tag Manager Cookies allow marketing measuring tags to be amended or added without the need to re-write/write new code.


This advanced technology allows websites to re-engage with potential customers who have been distracted and let the site by using dynamic web banners with the relevant information for that individual in real time.

Countrywide ‘Share’ Tools

If you take the opportunity to 'share' Countrywide.co.uk content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

To Enable Cookies

If you're not sure of the type and version of web browser you use to access the Internet:

  • For PCs: click on 'Help' at the top of your browser window and select the 'About' option
  • For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs

Google Chrome

  • Click on 'Tools' at the top of your browser window and select Options
  • Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  • Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

  • Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies

Mozilla Firefox

  • Click on 'Tools' at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select 'allow sites to set cookies'


  • Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  • Click 'Save'

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  • Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  • Scroll down until you see 'Cookies' under Receiving Files
  • Select the 'Never Ask' option

Safari on OSX

  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  • Click on 'Security' then 'Accept cookies'
  • Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

  • Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
  • Scroll down until you see cookies under 'Privacy & Security'
  • Select 'Enable cookies for the originating web site only'


  • Click on 'Menu' at the top of your browser window and select 'Settings'
  • Then select 'Preferences', select the 'Advanced' tab
  • Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.

Banner Advertising

This type of advertising is designed to provide you with a selection of products based on what you're viewing on Countrywide.co.uk, which are presented to you by our agency when you visit other selected websites. The technology behind these adverts is based on cookies. Find out more about cookies, and why and how we use them, via the 'What are cookies' section.

Your privacy

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn't contain any of your personal details.

Disabling Banner Adverts

We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently. Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners may re-appear when you visit other selected websites.

You may also wish to visit this website to learn more about the cookies on your device set by other companies, and opt out of them if you wish.(Opens in a new window - please note that we can't be responsible for the content of external websites.)

Our website uses cookies so that we can provide a better service. Continue to use the site as normal if you’re happy with this, or find out how to manage cookies.