Reviews

Bairstow Eves Estate Agents has 444 reviews

Rating Guide:
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Excellent
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  • Verified Customer 20-Feb-2017
    Service Rating
    +

    EXCELLENT CUSTOMER SERVICE

    Very helpful during the buying process.

    21-Feb-2017 21-Feb-2017

    Thank you for the great feedback. <br/>

  • Natasha Thomas, Caterham 16-Feb-2017
    Service Rating
    + +

    Excellent service by Bairstow Eves Estate Agents

    Took a long time but delivered in the end .

    17-Feb-2017 17-Feb-2017

    Thanks for the great five star review. If there is any way in which you think we could have improved your experience, please let us know on review@countrywide.co.uk. <br/>

  • Valued Customer 15-Feb-2017
    Service Rating
    +

    Job well done

    Extremely knowledgeable and professional.

    16-Feb-2017 16-Feb-2017

    Many thanks for your great review. If there are any areas where you think we could have improved your customer experience, please let us know on review@countrywide.co.uk. <br/>

  • Valued Customer 15-Feb-2017
    Service Rating
    +

    Good service by Bairstow Eves Estate Agents

    Good. Kept us informed. Pleasant service.

    16-Feb-2017 16-Feb-2017

    Thank you for your review. If there is any way in which we could have improved your experience as our customer, please let us know on review@countrywide.co.uk

  • Valued Customer 15-Feb-2017
    Service Rating
    -

    Great connections bit disorganised.

    They sold my house in two days and after one viewing! So far 5 stars. A little bit chaotic in the office. Never totally aware of what was going on and messed me around a bit. Had to chase them for 2 weeks to get an outstanding balance. So 3 stars in total.

    16-Feb-2017 16-Feb-2017

    Many thanks for your feedback. I am sorry your experience wasn't entirely positive. I will escalate your comments to the branch manager for review. 

  • Verified Customer 14-Feb-2017
    Service Rating
    -

    Not that impressed

    Really enthusiastic to get the house but didn't think much of the service once they had the contract. Only could do viewings at certain times and days. Never change board outside house from for sale to sold

    14-Feb-2017 14-Feb-2017

    Thank you for taking the time to leave us this feedback. I am sorry that you felt the service was not up to the high standard we would expect and I've passed your comments about the board and viewing times on to the branch manager so he can address this with the team. We are always open to...

  • Angela Fuller, Potters Bar 13-Feb-2017
    Service Rating
    +

    Good service by Bairstow Eves Estate Agents

    Very engaged throughout the whole process.

    14-Feb-2017 14-Feb-2017

    Thank you for the lovely review Angela. We're always looking for feedback so if you do feel there was anything the team could have done to provide a 5 star service then please do email us at review@countrywide.co.uk 

  • Lauren morgan, Cheshunt 13-Feb-2017
    Service Rating
    - -

    Do not use bairstow eves!

    The person we dealt with was mark Alexander and his team from Cheshunt bairstow eves, appaling service! I have also sent a complaint letter and emails but never heard anything back... No suprise there. <br/>Would only ever recommend people steer clear of this company! Awful! <br/>Everything they could...

    13-Feb-2017 13-Feb-2017

    Hi Lauren, I'm sorry to hear that you were disappointed with the service but I would like to thank you for taking the time to give us this feedback. I've now emailed you with a copy of our complaints process and a member of the customer relations team will then be able to investigate and respond to...

  • Verified Customer 13-Feb-2017
    Service Rating
    +

    Overall very pleased. They were efficient and professional, while still be...

    Overall very pleased. They were efficient and professional, while still being approachable, kept us well-informed and did everything they'd promised. Our only criticism would be that we felt they over-valued the property we were selling, in order to get our business, and in the end we had to drop the...

    13-Feb-2017 13-Feb-2017

    Thanks for the lovely review! We do appreciate honest feedback on every aspect of the service so thank you for taking the time to provide this for us. 

  • Pam and Philip Bishop, Mansfield Notts 12-Feb-2017
    Service Rating
    + +

    Professional service with personal attention and care

    Efficient and helpful first visit to review the property and agree terms. Close liaison for viewings and getting feedback from potential buyers. Regular routine feedback weekly and more often as necessary. Sound advice when the sale went on longer than we would have wished in terms of looking at asking...

    13-Feb-2017 13-Feb-2017

    Thank you for this wonderful review of the dedicated Bairstow Eves team in Mansfield! It's great to see that their passionate and straightforward approach delivered more excellent results.