Reviews

Bairstow Eves Estate Agents has 350 reviews

  • 20-Aug-2017
    Customer Experience

    Good but too many "faces"

    All round competent and professional service, did not give 5 stars as I find it frustrating to communicate with several different people. This is both from within the branch and then if I receive emails from credit control they are from a different group of people - again not one person in particular. Also contract renewal is a different group again. The problem is that I then I have to explain things over again to a whole new person. Would much prefer a single face of Bairstow who knows all about my affairs

    Customer Care 21-Aug-2017

    Good morning, Thank you for taking the time to leave this review. Please be assured that all feedback is taken very seriously and we would like to thank you for raising these points to us. Many thanks again. Regan. Customer Care

  • Valued Customer 19-Aug-2017
    Customer Experience

    My service feedback with Sales

    Initial meeting etc very up beat and positive: once contract was signed very poor communication either by phone or email. First few viewings they accompanied the possible buyers after that we did most of the viewings: We informed them which times to avoid but they still arranged viewings st those times: Once we accepted the offer the communication was so poor that I had to threaten them that I will pull out of the sale : then from this stage things improved a little. Would never use them again or recommend them to friends or family

    Customer Relations Team 21-Aug-2017

    I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Kind Regards, Sarah

  • Valued Customer 17-Aug-2017
    Customer Experience

    Great service!

    Bairstow Eve's have recently dealt with both my sale and purchase brilliantly, helpful friendly and efficient. I used them previously on a sale and separate purchase a year or so apart and there was no other agents I would have considered when I came to sell again

    Customer Relations Team 18-Aug-2017

    Good Morning, Thank you so much for taking the time to leave us this wonderful review. Bairstow Eves in Peterborough strive to go above and beyond in service they provide to each and every customer. It is great to see you that you were able to benefit from their excellent service. Kind Regards, Sarah

  • Valued Customer 17-Aug-2017
    Customer Experience

    Highly reccomend

    Every good service, always happy to answer your queries and follow up any issues. Offer received on property within the first 9 days which shows they show the right people around the right properties, they take time to learn what people want and am to meet their requirements.

    Customer Relations Team 17-Aug-2017

    Great to see you were able to benefit from the great service shown time and again by all the team at Bairstow Eves in East Croydon. Wonderful to see that they were able to gain you a sale so quickly and that you have rated them 5*! Thank you for your kind recommendation. Scott

  • Maureen Hurley 16-Aug-2017
    Customer Experience

    Really good service. Very helpful staff

    I sold my house quickly at the price I wanted. The staff were very friendly and efficient.

    Customer Relations Team 17-Aug-2017

    Thank you Mrs Hurley for your fantastic 5* review and recommendation. Was great to read that Bairstow Eves in Leyton sold your house so quickly, in a friendly manor and gained you the price you wanted. Kind regards, Scott.

  • Valued Customer 16-Aug-2017
    Customer Experience

    My service feedback with Sales

    ??

    Customer Relations Team 17-Aug-2017

    Thank you for your review. Scott.

  • Valued Customer 16-Aug-2017
    Customer Experience

    My service feedback with Lettings

    Maintenance team are not good and give quotes for jobs that are very high. I am supposed to have a report on how the tenants are looking after my property have not had this.

  • 16-Aug-2017
    Customer Experience

    My service feedback with Sales

    Great friendly team.

    Customer Relations Team 17-Aug-2017

    Great to read that you found everyone in Bairstow Eves, Wollaton, friendly and worthy of a 5* review. Many thanks, Scott.

  • Valued Customer 16-Aug-2017
    Customer Experience

    My service feedback with Sales

    They achieved the sale quickly and efficiently and obtained a realistic price for the property

    Customer Relations Team 17-Aug-2017

    Congratulations on the sale of your property and thank you for the great 5* review I'm pleased to see the Bairstow Eves team at Lincoln were able to achieve a quick sale and most importantly a good price. Kind Regards, Sarah

  • Valued Customer 16-Aug-2017
    Customer Experience

    Good service overall

    Did everything well, but more feedback would have been appreciated.

    Customer Relations Team 17-Aug-2017

    Thank you for the great review! I'm happy to hear the branch did very well. I am however, sorry to read that there were issues in relation to providing you with more feedbacks. Your feedback has been taken on board and your comments passed to the branch. Kind Regards, Sarah